Koala, tool for sharing business processes. 

IT Conversation posted¬†an¬†interesting¬†content¬†as¬†part¬†or¬†John¬†Udell’s¬†Interview¬†with¬†Innovators.¬†¬†This¬†is¬†an¬† interview with Tessa Lau on her project called Koala. ¬†Basically, Koala is a Firefox tool designed to capture user’s interaction with a website and translated that¬†interaction into a series of¬†written instructions. ¬†The instructions will be located on a wiki, can be shared with others, and played back using Firefox browser.
Check their video demo to see it works.  Pretty slick.

Definitely a very useful tool.  Library instructions definitely could benefit from this.

Another¬†possible¬†use¬†that¬†I¬†immediately¬†think¬†of is¬†for¬†a¬†website¬†usability¬†study.¬†¬†¬†This would¬†allow¬†the¬†usability¬†study¬†team¬†to¬†get¬†the¬†written¬†script¬†on¬†the¬†fly so the team don’t have to write them down manually.¬†¬†Save time. ¬†Running¬†a¬†proper¬†program¬†analysis on the written steps,¬†a¬†set¬†of¬†aggregated¬†reports¬†could¬†also¬†be¬†produced.
For example, 5 out of 10 participants use the search box instead of using the navigation
menu¬†(OK,¬†I’m¬†making¬†this¬†one¬†up.¬†¬†But¬†there¬†*are*¬†users¬†who¬†use¬†the¬†search¬†box¬†right
away,¬†thinking¬†it’s¬†a¬†google-type¬†search.)

Now,¬†I¬†hope¬†¬†the¬†usability¬†study scenario above is possible. ¬†I understand Tessa Lau’s group created the tool for sharing business process.
But, hey, if it can be useful for other purposes, why not! ;-)

Currently, this¬†tool is only available¬†for inside the IBM.¬†¬†However,¬†Tessa Lau said (in the interview) that her¬†team¬†is still working on it so public could also try it out. ¬†I’m looking forward to test it out.